IMS Support

Welcome to our support and resource center, created just for our Intern Management System partners and their users. Here you’ll find:

  • Training videos for interns, mentors and managers
  • User guides and other resources for host organizations
  • Best practice advice and other tips 
  • Additional features and new solutions to utilize

Guides & Changes

New GradLeaders IMS Features from our latest 2023 Release:

  • Multiple enhancements to simplify the admin Task List UI
  • Enable admins to drive task due dates based on previous tasks
  • Updates to clarify intern eligibility for a template
  • Enable admins to assign interns to more than one Management Staff, and enable Management Staff to filter to only assigned interns

In-App Guided Walkthroughs:
Click the footsteps icon in the top right of your Intern Management System


Intern Training Videos